We're building PepHaus for everyone.

Pephaus LLC (“PepHaus,” “we,” “our”) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

1. Conformance Status

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

PepHaus is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to identify and correct remaining gaps.

2. What That Means For You

Our site is built to work with common assistive technology. Screen readers, keyboard navigation, browser zoom, and voice control. Our care team can also help by phone or email if any part of the site or the intake form isn’t working for you.

3. Known Limitations

Despite our efforts, some content may not yet be fully accessible. In particular, third-party embedded content (such as video players, maps, or payment widgets) may not meet the same conformance level as our own pages. If you encounter content on our Site that is not accessible to you, please contact us using the details below and we will respond as quickly as possible.

4. Alternative Formats

If any of our Site’s content is inaccessible to you, you may request an alternative format (for example, a plain-text version of a policy, a larger-print document, or assistance completing an intake). We will provide the requested content in an accessible format, free of charge, within a reasonable time.

5. Feedback

We welcome your feedback on the accessibility of PepHaus. If you encounter accessibility barriers, or if you have suggestions for how we can improve, please contact us at:

We aim to acknowledge accessibility feedback promptly and to provide a substantive response in a reasonable timeframe.